FAQ

Frequently asked questions.

Everything about Volton — the electricity package, devices, saving, installation and the app. Running a battery, park or industrial load? The business questions are at the bottom.

The market price of power, set hour by hour on the Nord Pool exchange. It’s cheapest at night and on windy days — exactly when Volton runs your devices.

No. Volton devices work with any supplier — you just need a spot-price (hourly) package so the cheap hours actually show up on your bill. Businesses can also get supply directly from us: the Golden Electricity Package is spot-priced power with a 0.5 c/kWh margin and €0 monthly fee.

The devices still work — schedules, remote control, the app. But the savings come from shifting consumption into cheap hours, and with a flat price there is nothing to shift against. Switch to a spot package and the same habits start paying.

No. You buy the device once; the app, the optimization and software updates are free. No subscriptions, no hidden charges.

Not at all. Volton reads tomorrow’s prices every evening and schedules your devices into the cheapest hours automatically — you only pick the operating mode.

Question we didn't cover?

Drop us a line — a human, not a chatbot, reads every message.